Metatracks - where to buy

[Tamra]

I am seriousely considering buying a pair - preferably black. As to the size, I am figuring that out (would you normally buy a size bigger than your street shoes?)

I know that in the past these could be bought through trainers. Any possibility still existing?

[monica213]

http://www.metatreks.com

Hi Tamara!

[Tamra]

Thanks, my dear.

Will drop you a line over the week-end

[monica213]

I look forward to it!

[TaraC]

Does this mean that you can only buy metatracks online?

[sandie6605]

BE VERY CAREFUL ABOUT BUYING METATREKS ONLINE FROM THE COMPANY!!! They were very deceptive with me. I bought them after hearing Teresa say lots of good things about them. I have no doubt they are a good shoe but unfortunately I never got to find out. I didn't know they didn't accept checks so I placed an order thru the mail and sent them a check for the shoes plus the cost of shipping. Weeks went buy and I never heard from them. So I called them and checked on my order. They acknowledged my order (never once mentioning my method of payment) and said that the color I ordered (white) was on back order had no known ship date. Nice of them to inform me of that. So I decided to wait awhile and see if they came in. Never heard anything more. Check long since cleared. After 4 months I called them and cancelled my order and they said they would issue a refund. I spent the next YEAR trying to get my money back. It was always in the mail. Finally after a year a lady told me "Wait you said you sent a check?? Thats why you didn't get a refund!! We don't accept checks!" I told her that if you don't accept checks then why did you cash mine? She said they didn't cash my check because they don't accept checks. So I had to send them a front back copy of the check and then they said that they would investigate it. I never heard from them. Finally after a report with the Better Business Bureau I finally got a refund. From the date I sent the check it was one year when I got my refund. So their customer service is lousy, they like to keep your money and not deliver the product and they call their customers liars. Then I learned that many other customers were complaining of placing orders and never hearing from them again due to the back order issue. But....there are also lots of happy customers. I can only tell you MY experience. If it happened to me it COULD happen to you.

[TaraC]

Thanks for heads up Sandie!

I probably won't bother with the company then as living abroad I'd probably have even more problems with them!!